Shipping policy

Shipping

Shipping costs are calculated automatically at checkout based on your delivery address and order weight. Shipping is paid by the customer and is not included in the product price.

Where we ship
We currently ship to the following countries. Estimated transit times below are counted in business days after your order has been dispatched — see "Order processing time" for how long it takes us to prepare your order.

Destination Estimated transit time
Australia 6–8 business days
Brazil 15–25 business days
Canada 7–9 business days
Croatia 6–10 business days
Denmark 6–10 business days
France 6–10 business days
Hong Kong 2–4 business days
Indonesia 5–12 business days
Italy 6–10 business days
Japan 6–7 business days
Jordan 10–14 business days
Lebanon 8–12 business days
Malaysia 8–12 business days
Netherlands 6–10 business days
Pakistan 11–13 business days
Philippines 5–6 business days
Portugal 6–10 business days
Singapore 3–6 business days
South Korea 6–8 business days
Spain 6–10 business days
Switzerland 6–9 business days
Thailand 5–6 business days
United Arab Emirates 6–10 business days
United Kingdom 5–8 business days
United States 6–12 business days
Vietnam 8–10 business days

Don't see your country listed? Contact us through our contact page to check if we can deliver to you.

Order processing time
Orders are typically dispatched within 3 business days of purchase. You'll receive a tracking number by email once your order ships.

Customs, duties & taxes
International orders may be subject to import duties and taxes, charged once the package reaches your country. These are the customer's responsibility and are not included in the shipping cost at checkout. 

RTS Global is not responsible for delays caused by customs or shipping providers.